

#047 Track Zach Marshall #4: The Services Trap, Firing Customers, Chicken-and-Egg Problems
About the Episode
Topics:
(7:05) – Updates from Zach: hiring, firing, building software, and finding PMF
(13:41) – What drove the decision to focus more on the marketplace rather than services?
(20:18) – How different was it working with a fund rather than angels?
(23:03) – Cost cutting measures
(24:35) – What was it about services that made them not repeatable or scalable?
(37:00) – Fear mongering
(38:19) – Regional focused marketplaces
(41:07) – Corporate Enterprise focuses
(45:15) – Rebuilding community and staffing via website development
(50:38) – How does affiliate marketing discounts fit into your strategy?
(54:34)- Firing a customer
(59:17) – A bias for action, mixed with patience
(1:07:06) – What are your hopes for our next meeting?
(1:10:38) – Homework for the audience
Links:
Listen to Episodes 1-3 of this series
The Art of the Start by Guy Kawaski
New Illinois crime law going into effect
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